Partner Spotlight
We have such great partnerships with many of the industry's best vendors! Here are a few (some new) that we wanted to highlight for you!
GOCARE – using GOCare IQ – GOCare IQ is an outage management tool that monitors coax and fiber networks and detects service outages. Using device, plant, and customer contact data from the iCommV database, it automatically sends outage notifications to affected customers via text message.
Esri – Esri, through its ArcGIS suite of tools, provides software, applications, and services that organizations use to create maps, analyze location-based information, and manage geographic data. These mapping capabilities support troubleshooting, identifying service opportunities, and visually uncovering insights that drive informed business decisions.
Atlas Digital Group – eliminate swivel-chair processes with Atlas CORE, which integrates directly with iCommV Service Order. Atlas includes tools that validate service availability at an address and guide prospective customers through order capture and service selection. This software can help broadband providers sell more effectively, streamline customer acquisition, and gain actionable insights that support business growth.
Actifai – helps broadband and telecom companies deliver more relevant, efficient, and profitable customer interactions by applying AI to recommend the right offers and automate parts of the sales/support process.
Paymentus – Paymentus continues to broaden payment channels, increase digital engagement, and automate back-office processing while maintaining secure, cloud-based delivery for our customers.